Showroom and Sales Support Assistant (Lumber Industry)
Riviera Beach
Showroom and Sales Support Assistant (Lumber Industry)
Full Time • Riviera Beach
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
Position Overview
We are seeking a highly organized and reliable Showroom Assistant to support daily showroom operations, customer service, billing, and cash management.
This role is operationally critical and requires strong attention to detail, integrity, and the ability to follow structured processes without improvisation.
The position reports directly to the Commercial Supervisor.
Key Responsibilities
Customer Service (Operational)
Customer Service (Operational)
- Assist customers in person, by phone, WhatsApp, and email
- Provide basic information regarding products and availability
- Escalate complex or strategic requests to the Commercial Supervisor
- Maintain established response time standards
- Ensure courteous, professional, and consistent service
Note: This role does not negotiate pricing or special terms.
Sales & Billing Support
- Prepare standard quotations
- Process sales orders in the system
- Print delivery orders for the warehouse
- Verify products, quantities, and finishes prior to dispatch
- Deliver showroom materials when applicable
Not authorized to:
- Modify prices
- Approve discounts
- Approve credit
- Change commercial terms
Warehouse Coordination
- Register deliveries assigned by the Commercial Supervisor
- Coordinate execution with the Operations Manager
- Confirm orders are complete before dispatch
- Report any discrepancies immediately
Cash Closing (Critical Responsibility)***
- Execute daily sales and cash closing
- Verify cash balances, system records, and documentation
- Prepare daily reports
- Prepare deposits according to company procedures
Mandatory Standard:
- Zero discrepancies policy
- Any cash difference must be reported immediately
- Cash closing cannot be finalized with discrepancies without explicit authorization
Showroom & Organization
- Maintain showroom cleanliness and professional presentation
- Ensure proper product displays
- Report shortages or damages
- Support physical inventory counts when required
Administrative Support
- Organize documentation and records
- File invoices and receipts
- Provide daily operational support to the Commercial Supervisor
Required Experience
- 1–3 years in similar roles:
- Administrative Assistant
- Sales Assistant
- Front Desk
- Cashier / Billing
- Showroom or B2B retail environment
- Administrative Assistant
- Experience handling cash and performing daily cash closings (MANDATORY)
- Experience in in-person and phone customer service
Technical Skills
- Experience with ERP, POS, QuickBooks, or similar systems
- Basic inventory management knowledge
- Basic Microsoft Office skills (Excel, email)
- WhatsApp Business (preferred)
Language Requirements
- Spanish: Native or advanced
- English: Fluent (customer service, phone communication, basic operational instructions)
Key Competencies
- Strong attention to detail
- High level of integrity and reliability
- Process-driven mindset
- Ability to work under operational pressure
- Clear and professional communication
- Service-oriented attitude
- Punctual and responsible
Compensation: $16.00 per hour
En Annga Top, impulsamos el crecimiento de personas y organizaciones con una visión clara: transformar talento en valor. Creemos que cada individuo tiene el potencial de alcanzar grandes metas, y que las empresas logran resultados extraordinarios cuando cuentan con equipos comprometidos, capaces y alineados con su propósito.
Conectamos lo mejor del talento humano con las mejores oportunidades, acompañando tanto a empresas como a profesionales en su camino hacia el éxito. Nuestra evolución a Annga Top no solo representa un cambio de nombre, sino una declaración de liderazgo, excelencia y visión de futuro.